Privacy Policy

Effective Date: August 22, 2025

Last Updated: August 22, 2025

Your Healthy Karma (Karma L. Raad, MPA, LMT) is committed to safeguarding the privacy of all users who visit our website, yourhealthykarma.com, or use our online services. This Privacy Policy explains what information we collect, how we use it, and the rights and choices you have with respect to your personal data.

We may update this Policy from time to time. We encourage you to review it periodically. If we make significant changes, we will notify you by email if you’ve provided one, and give you the choice to opt out of any new uses of your information.

1. Scope and Consent

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. This Policy applies only to data collected through yourhealthykarma.com. It does not apply to any third-party websites linked from our site. Please review those sites’ privacy policies before submitting any personal data.

2. Information We Collect

We collect both personal and non-personal information, including:

Voluntarily Provided Information

Information you provide when interacting with our website, including:

• Name
• Contact details (email, phone number, address)
• Payment details (e.g., credit card info)
• Appointment and service preferences

Automatically Collected Data

• When you browse our website, we may collect:
• IP address
• Browser type and version
• Operating system
• Referring URLs
• Site activity and usage data
• Cookies and tracking pixels (from third parties, such as Google Analytics or Facebook)
• Optional Demographics (if collected via surveys)
• Age, gender, race/ethnicity, household income, etc.

We do not knowingly collect or process sensitive personal data such as health conditions unless explicitly provided by you for the purpose of delivering requested services.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage services and appointments
• To process payments
• To improve our website and service offerings
• To communicate with you about appointments, updates, or promotions (with your consent)
• To respond to your inquiries and provide customer support
• To conduct internal reporting, analytics, and market research
• To comply with legal and regulatory obligations

We do not sell, rent, or lease your personal information to third parties.

4. Legal Basis for Data Collection (GDPR Compliance)

If you are in the European Union, our legal basis for processing your personal data includes:

• Your explicit consent
• Fulfillment of contractual obligations
• Compliance with legal obligations
• Legitimate interests (e.g., improving services, preventing fraud)

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Data Sharing and Disclosure

We may share your personal information only under the following circumstances:

To provide requested services (e.g., with payment processors or scheduling systems)

To comply with legal requirements, court orders, or government requests

• With trusted service providers who process data on our behalf under confidentiality agreements
• In the case of a business transfer, merger, or acquisition
• With your consent or at your request
• We do not share your information for marketing purposes without your explicit consent.

6. Children’s Privacy (COPPA Compliance)

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that we have unintentionally collected information from a child under 13, we will delete it promptly. If you believe your child has submitted information to us, please contact us at contactus@yourhealthykarma.com.

7. Security of Your Information

We take the security of your personal information seriously and use industry-standard measures to protect it:

• SSL encryption for data transmitted via our website
• Secure storage and restricted access for internal systems
• Regular review of our data security protocols

Despite these safeguards, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal data

• Withdraw consent at any time (if consent was the basis for collection)
• Object to or restrict certain types of data processing
• Request data portability (where applicable)

To exercise these rights, please contact us at contactus@yourhealthykarma.com.

9. Cookies and Tracking

We use cookies and other tracking technologies to:

• Understand user behavior and preferences
• Improve website performance
• Enable certain functionality

You can adjust your browser settings to decline or delete cookies, though doing so may affect website functionality.

10. Opting Out of Communications

If you no longer wish to receive email communications, you may unsubscribe at any time by:

Clicking the “unsubscribe” link in marketing emails

Emailing contactus@yourhealthykarma.com with your request

Please note that transactional messages (e.g., appointment reminders) may still be sent as needed.

11. International Data Transfers (For EU Users)

By submitting your personal information to us, you acknowledge that it may be transferred to and stored in the United States. We ensure such transfers comply with applicable data protection laws, and we take appropriate measures to protect your data.

12. Third-Party Services and Links

Our website may include links to third-party websites or services (e.g., social media, scheduling tools). These services operate independently and are governed by their own privacy policies. We are not responsible for the practices or content of these third-party sites.

13. Non-Marketing Notices

We may contact you for important non-marketing reasons, including:

• Security alerts
• Policy updates
• System outages
• Account-related issues

These notices may be posted on the website or sent by email or SMS as appropriate.

14. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: contactus@yourhealthykarma.com

Phone: (425) 209-0316

Fax: (425) 285-8545

15. Regulatory Disclosures

GDPR Compliance

We strive to meet applicable GDPR requirements, including maintaining appropriate data processing agreements with vendors, protecting your rights, and responding to data breach incidents. For more, visit https://gdpr.eu.

COPPA Compliance

Our website is not directed to children under 13. For more on COPPA, visit FTC’s COPPA Guide.